Returns & Shipping
Returns & Shipping
Intelligent Nutrients Return Policy
Intelligent Nutrients will accept a return on any product purchased by a direct consumer within 30 days. We will stand by the guarantee on our packaging.
“As with all Intelligent Nutrients products, if you are less than totally satisfied, please call Intelligent Nutrients for a full refund”
With a receipt Intelligent Nutrients will:
- Exchange the product for the same or different product of the same value
- Refund for cash or cheque purchase (cash refund for a personal cheque must occur five business days after the original purchase)
- Credit charge account for a refund with Credit Card purchase
Period After Opening
PAO notation is on all of our products. You can find this information on the logo featured on our products. Feel free to contact Customer Service with any additional concerns.
Intelligent Nutrients Shipping Policy
All UK orders are despatched from the UK as speedily as possible. Alternatively, you can place or track an order by calling our mail order hotline on 01737 245499 or 01737 247407.
You are shopping at Intelligent Nutrients online shop. The ordered merchandise will be despatched within 2 working days. The General Selling Conditions apply.
For orders and deliveries in the UK – The indicated prices in GBP apply.
GENERAL SELLING CONDITIONS
These Terms and Conditions apply to all purchases made by you, the customer, from us, Graphters Ltd, supplying Intelligent Nutrients. Intelligent Nutrients is a part of Graphters Ltd. Graphters Ltd. have the right to revise these Terms and Conditions including prices. We also have the right to decline service to any individual customer. Our Head Office address is Graphters Ltd, 41 Holmethorpe Avenue, Redhill, Surrey, RH1 2NB.
Prices on our website are in GBP for deliveries within the UK.
A delivery charge of £2.95 per order is applicable for all orders under £40.
Delivery is free of charge when an order of £40 or more is placed.
You may order 24 hours a day on our website. By sending the order it becomes legally binding. It is your responsibility to ensure that the details of your order are correct and that you have the necessary credit limits and / or authority to use the payment card you present to us.
4. CREDIT CARDS
We accept Visa and Visa Debit Cards, MasterCard, Maestro and JCB card. You agree that Graphters Ltd (Intelligent Nutrients UK) charge your account with the amount of your order.
5. SAFETY OF DATA
All data you transfer to Intelligent Nutrients is protection on our server. Any information provided by you is stored in a secure database at our location. We will not pass over any information to third parties. Intelligent Nutrients commits itself to preserve the legal determination of data safety, especially also the security of telecommunications. Personified data could be used for special advertising activities. The customer is able to reject this anytime by mail, fax or e-mail to Intelligent Nutrients UK.
Any data regarding your credit card is NOT stored by Intelligent Nutrients but goes directly to WorldPay.
We aim to despatch our products to you not later than 2 working days after receiving your order. Please provide your daytime phone number is case of any need to contact you.
You have a right to cancel your order within 14 days after the goods have been delivered to you. You must return the goods in the same condition as they arrived at your cost for a full refund of the product cost.
The products have left our warehouse in perfect condition. If nevertheless the goods should be faulty or damaged we apologise and kindly ask you to send them back at our cost. We will immediately provide a substitute.
9. SAFETY DISCLAIMER
For your own safety we recommend that you read carefully all information printed either on the packaging, or in the leaflet that is included in the product.